Rider
Questions about a ride or your account
How can we help?
Search the answers or write to us.
Searches the frequently asked questions further down the page.
Driver
Questions about jobs and pay
Fleet
For you with a taxi licence
Thank you. We usually answer within one working day.
The answer goes to the email address you entered.
In immediate danger? Call 112.
Always call 112 first. During the ride you can also share it live with someone you trust.
Frequently asked
Short answers to what we are asked most.
You see a fixed price in the app before you book. That is what you pay. The price does not change for traffic or detours.
Read more about prices →You pay in the app by card or Swish. Apple Pay works too. You will find the receipt under Rides.
Open the ride in the app and choose Lost property. We will help you get in touch with the driver.
You need a taxi driver licence and a fleet with a taxi licence. We verify your details before you can drive.
Apply as a driver →